Create a new password to start your Blacklane account setup. U.S. +1 (415) 429-1027 Germany +49 30 2016 3020 U.K. +44 20 3318 5249 France +33 1 8488 9352 Hong Kong +65 3163 8905 Australia +61 280155639. One of the company who charges us ( customers ) full price and pay to drivers very low fee, who drive and whose hands our safety is. There was no flights coming from NY to DC area even if she has to wait for another 12 hours at airport, no flights. And beat Uber and Rudy’s Limousine by $10-15. Tell us something about your Company: Blacklane, founded in 2011, is the global professional driver service, covering the first and last miles of your journey. Upon arrival, the driver’s contact number changed. Hello Joseph, I apologize for the inconvenience caused by being unable to provide a chauffeur for your booking in Miami. Hoping to see you on board in the near future. Blacklane, New York City: Address, Phone Number, Blacklane Reviews: 2.5/5. Shortly before the scheduled pickup I got the usual email with the drivers name and phone number. to be surprised that since the 'complementary' wait time of an hour has expired and they release the driver after I didn't pick. On the actual travel day I received a couple of emails from Blacklane: The first re-confirmed the reservation, and provided me with the name of the driver and their cell phone number; The second was sent automatically when the driver checked-in at the airport Please contact Blacklane’s 24/7 customer service using the chat button in the bottom right corner of our website or the “Via Chat” link in the “Help” section of our app. Contact Email info@blacklane.com. As frequent travelers, they saw a need for a single global professional chauffeur service. Hours. My sister came from overseas to NYC and there was no connecting flight to DC. Travel confidently in sanitized premium vehicles driven by licensed and insured professionals. Private travel solutions. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our team is available around-the-clock. I texted back the first number with no answer. and they only try to find drivers a few hours before the trip . Blacklane specializes in airport service, and all of its drivers are professional livery drivers who are licensed and insured to give professional rides. If you would still like to contact our Customer Care team, feel free to reach out via the chat function below. Here is the interview – and have a look at the team and their cool & stylish HQ office in Berlin. How much business you take on is up to you, as you have complete control over which rides you take. United States ; New York (NY) New York City ; Things to Do in New York City ; Blacklane; Search. BBB Rating and Accreditation information may be delayed up to a week. Do you agree with Blacklane’s star rating? Unfortunately my mobile phone was not working overseas, even though we had organised for international roaming, so any messages sent to our Australian phone number weren't received until we arrived home. 146 Reviews #126 of 264 Transportation in New York City. When will I receive the chauffeur’s contact information? Taxis & Shuttles. Find 1 listings related to Black Lane Auto Salvage in Collinsville on YP.com. 26 articles in this collection Written by Jared G. Which payment options are available? However, two weeks ago I used Blacklane for the first time for a ride from my home to PHL. 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We pride ourselves on our high standards and we are constantly striving to maintain high-quality and service. Written by Jared G Updated over a week ago What if my flight or train is delayed? Very happy customer and I will always use this company. Price was excellent as all flights were within same range with long wait. I booked a car for new years eve days ago. Blacklane is an adaptable and reliable service, with an easy-to-use, intuitive platform with which to place your bookings. Today, Black Lane Auto Parts, Inc. now prides itself on being one of the St. Louis areas best automotive recycling facilities.We process roughly 800 to 1,000 vehicles per year including trucks, autos, imports, domestics, and so much more. Chauffeur arrived before pickup time even, he was very kind and safe driver, and his car was new, clean and comfortable. +44 (0) 203 318 5941. At heart, Blacklane is a logistics app that connect passengers with established livery companies in a way that is more efficient than calling numbers from a phone book or Google ads. Mon - Fri: 8:00 am - 5:00 pm: Sat - Sun: 9:00 am - 5:00 pm: It was cold out, … You have of course not been charged for the booking and we hope to have the opportunity to welcome you back soon. by phone call, video conference, contact form, chat, messenger, text message, e-mail or via the Blacklane Chauffeur App), the data provided by you will be processed to handle your matter and to answer your question. The assigned chauffeur was unable to provide the service on short notice, and we were unable to find another chauffeur in time for your trip. Hello, Thank you for your feedback and we are glad to hear you rate our service so highly. West London WC1V 7BD. How do I contact your Customer Care team. 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